Selected delivery evidence
Products and workflows delivered for real operations.
Customer portals, connected operations, rewards products and AI-assisted workflows: explore the business need, the software delivered and LCR’s role in making it work.
Logistics Provider
Anonymised delivery example
Android kiosk platform for locker hardware, MQTT integration, operational processes and Laravel dashboard management.
LCR’s role: End-to-end engineering across the Android kiosk application, hardware messaging and the operational management layer.
Delivery constraint: The software had to coordinate physical locker actions with dependable operational status and recovery paths.
Logistics TechnologyAI Agent Builder for Insurance Workflows
Anonymised delivery example
A configurable AI agent platform for WhatsApp, web and outbound voice workflows, built around real service and sales processes.
LCR’s role: Product and engineering ownership from workflow definition through the configurable agent and administration experience.
Delivery constraint: Automation needed clear human handover points and controlled actions across different customer channels.
Challenge
Service and sales requests were arriving through multiple channels, creating manual intake, inconsistent qualification and slow handovers between people and systems.
Build
Designed and built an agent-builder workflow that could capture context, guide users through structured conversations, route enquiries, support follow-up actions and give teams an admin layer to manage agent behaviour safely.
Impact
Reduced repetitive intake work, made lead and service triage more consistent, and created a practical foundation for AI-assisted customer workflows without replacing the human decision points that still matter.
AI Agents and Workflow AutomationInternational Law Firm
Anonymised delivery example
Client portal for contracts, playbooks, matters, issues, reporting and internal team support.
LCR’s role: Ongoing product engineering across the client-facing portal and internal workflows.
Delivery constraint: Different users needed appropriate access to connected legal work, documents and reporting.
Legal TechnologySyn-tri Reconciliation Portal
Anonymised delivery example
Platform that connects customer transaction uploads to finance reconciliation and reporting workflows.
LCR’s role: Product engineering for the customer upload, reconciliation and reporting workflow.
Delivery constraint: Financial operations required traceable processing and a clear view of exceptions.
Finance and OperationsSendRewards
Public product example
Reward and voucher distribution platform with vaulting, business rules, allocation, and campaign delivery.
LCR’s role: Ongoing engineering across product decisions, partner integrations, voucher controls and campaign delivery.
Delivery constraint: Voucher inventory and campaign rules need controlled allocation and reliable delivery across partners.
Rewards PlatformBoxley
Public product example
Lead capture, analytics and inbox tools for business websites and sales campaigns.
LCR’s role: Product and engineering ownership across lead capture, attribution, analytics and operational inbox workflows.
Delivery constraint: Website activity and enquiries need to remain useful from the first interaction through sales follow-up.
Sales and Lead Management